2018-2019倫敦跨年煙火購票資訊：訂閱售票通知、購票、退票教學

Don’t worry if you are travelling from abroad. We will make sure your tickets are sent out in plenty of time for you to receive them in early December. If you’ll be travelling then, and won’t be at your registered address, please contact See Tickets Customer Service to make alternative arrangements to collect your tickets.

See Tickets Customer Service:
https://www.seetickets.com/customerservice
0044 (0)115 896 3048

ON THE NIGHT

We will send specific instructions with your tickets to direct you to your entrance.
You will need to be in the viewing area no later than 10.30pm. However, to ensure a smoother experience we ask that you read about bag sizes in our bag policy which will be sent with your tickets, please note that no backpacks or suitcases will be allowed. We also recommend arriving before 9pm to avoid crowds in the surrounding areas as well as queues into the event.

New Year’s Eve in London is a very busy night, attracting hundreds of thousands of revellers to both the fireworks and the many other events happening. We are expecting high volumes of people both on public transport and generally throughout central London. In addition, public transport will operate differently to normal, with closures and diversions in place. Make sure you check for special travel information before you leave at www.tfl.gov.uk/nye

ACCESS INFORMATION

Find out more about access provision in all viewing areas

YOUR TICKETS 

Your tickets will be barcoded and the name of the lead ticket buyer will be printed on the front of each. That means if you have booked more than one ticket, your group will need to come together. The ticket buyer must bring photo identification, as they may be required to show this when tickets are scanned at your entrance.

May we take this opportunity to remind you that the tickets you have bought are for your personal use only. The re-selling or transfer of tickets is in breach of the London New Year’s Eve Fireworks tickets booking terms and conditions. Should these conditions be broken, See Tickets and the Greater London Authority are entitled to cancel the tickets without prior notification, refund, compensation or liability. The barcode on these cancelled tickets will be made null and void so that they cannot be used to enter the event. This no second selling policy will be monitored in all online and other forums and supported at the event by stewards, local authorities and the police.

We understand that your circumstances may change after you order your tickets. We will be happy to change your booking details or offer a full refund to anyone who contacts the See Tickets Customer Service team (using the details provided above) before 5pm on Monday 26 November. Unfortunately. we will not be able to process any refund requests received after this date.

To check the status of your order please go to http://www.seetickets.com/CustomerService or alternatively contact us on 0044 (0)115 896 3048